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Cisco Any. Connect Secure Mobility Client Administrator Guide, Release 3. Managing, Monitoring, and Troubleshooting Any. Connect Sessions . DART supports Windows 7, Windows Vista, Windows XP, Mac version 1. Linux Redhat. The DART wizard runs on the computer that runs Any. Connect. DART assembles the logs, status, and diagnostic information for Cisco Technical Assistance Center (TAC) analysis. DART does not require administrator privileges.
DART does not rely on any component of the Any. Connect software to run, though you can launch DART from Any. Connect, and DART does collect the Any. Connect log file, if it is available. DART is currently available as a standalone installation, or the administrator can push this application to the client PC as part of the Any. Connect dynamic download infrastructure.
Once installed, the end user can start the DART wizard from the Cisco folder available through the Start button. Getting the DART Software. You can install DART on the client using either the web- deployment or pre- deployment method of Any. Connect. Any version of DART works with any version of Any. Connect; the version numbers of each are no longer synchronized. Before release 3.
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DART component was a separate download (a . With release 3. 0. DART component is included in the . Table 1. 2- 1 DART File or Package Filenames for ASA or Pre- Deployment. DART. Web- Deploy Filenames and Packages (Downloaded).
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Pre- Deploy Installer. Windows Release 3. Before release 3. Mac Release 3. 0. Before release 3. Linux Release 3. 0. Before release 3.
Linux- 6. 4 Release 3. Before release 3.
The web- deploy and predeployment packages are contained in an ISO image (*. The ISO image file contains the programs and MSI installer files to deploy to user computers. Refer to the “Predeployment Package File Information” section for more information about the .
Installing DARTThe administrator can include DART as part of the Any. Connect installation. When Any. Connect downloads to a PC running Windows, a new version of DART, if available, downloads along with it. When a new version of the Any. Connect downloads as part of an automatic upgrade, it includes a new version of DART if there is one.
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Note If the dart keyword is not present in the group- policy configuration (configured through the svc modules command or the corresponding ASDM dialog), then the Any. Connect download does not install DART, even if it is present in the package. Installing DART with Any. Connect. This procedure downloads DART to the remote- user’s machine the next time the user connects. Step 1 Load the Any.
Connect package containing DART to the ASA, just as you would any other Cisco software package. Step 2 After installing the Any. Connect . pkg file containing DART on the security appliance, you must specify DART in a group policy, in order for it to be installed with Any. Connect. You can do this using ASDM or the CLI, as follows: If using ASDM: a. Begin by clicking Configuration and then click Remote Access VPN > Network (Client) Access > Group Policies.
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Add a new group policy or edit an existing group policy. In the group policy dialog box, expand Advanced and click SSL VPN Client. In the SSL VPN Client dialog box, uncheck Inherit for the Optional Client Modules to Download option.
Select the dart module in the option’s drop- down list. If the version of ASDM that you are using does not have the DART option checkbox, enter the keyword dart in the field. If you want to enable both DART and Start Before Logon, enter both dart and vpngina in that field, in either order, separated by a comma.
Click OK and then click Apply. If using CLI, use the svc modules value dart command.
The security appliance cannot cause DART to be uninstalled. However, you can remove DART by using the Windows Add/Remove Programs in the Control Panel. If you do remove DART in this way, then it is reinstalled automatically when the user reconnects using Any. Connect. When the user connects, DART is upgraded automatically when an Any. Connect package with a higher version of DART is uploaded and configured on the ASA. To run DART, see the “Running DART on Windows” section. Manually Installing DART on a Windows Device.
Follow these steps to install DART on a Windows device. Step 1 Store anyconnect- dart- win- (ver)- k. If you are installing with release 3. DART component is included with the anyconnect- win- (ver)- k. Step 2 Double- click the anyconnect- dart- win- (ver)- k.
DART Setup Wizard. Step 3 Click Next at the Welcome screen. Step 4 Select I accept the terms in the License Agreement to accept the end user license agreement and click Next. Step 5 Click Install to install DART.
The installation wizard installs Dart. Offline. exe in the < System Drive> :\Program Files\Cisco\Cisco DART directory. Step 6 Click Finish to complete the installation. If you are installing with release 3. DART component is included with the anyconnect- linux- (ver)- k. Step 2 From a terminal, extract the tar.
Step 3 From a terminal, navigate to the extracted folder and run dart. If you are installing with release 3. DART component is included with the anyconnect- macosx- i.
Step 2 When the download finishes, the . DART install wizard starts automatically. To start the install wizard manually, go to the download folder, double click the downloaded .
The install wizard displays a “This package will run a program to determine if the software can be installed” message. Step 3 Click Continue . The license agreement displays on the wizard. Step 4 Click Continue and Accept to agree to the license agreement. Step 5 You are prompted to change the install location.
Make the necessary changes and click Continue . Step 6 You must enter the administrator credentials for the installation to begin. Click Continue after entering the credentials. The installation begins. Step 7 Wait for the installation to complete and click Cancel to exit the program. Note You can only uninstall DART using /opt/cisco/anyconnect/bin/dart. Step 2 Click the Statistics tab and then click the Details button at the bottom of the dialog box.
This opens the Statistics Details dialog box. Step 3 Click Troubleshoot at the bottom of the Statistics Details window. Step 4 Click Next at the Welcome screen. This brings you to the Bundle Creation Option dialog box. Step 5 In the Bundle Creation Options area, select Default or Custom.
The Default option includes the typical log files and diagnostic information, such as the Any. Connect and Cisco Secure Desktop log files, general information about the computer, and a summary of what DART did and did not do. By selecting Default, and then clicking Next at the bottom of the dialog box, DART immediately begins creating the bundle.
The default name for the bundle is DARTBundle. If you choose Custom, the DART wizard will present you with more dialog boxes, after you click Next, so that you can specify what files you want to include in the bundle and where to store the bundle. Tip By selecting Custom, you could accept the default files to include in the bundle and then only specify a different storage location for the file. Step 6 If you want to encrypt the DART bundle, in the Encryption Option area check Enable Bundle Encryption; then, enter a password in the Encryption Password field.
Optionally, select Mask Password and the password you enter in the Encryption Password and Reenter Password fields will be masked with astericks (*). Step 7 Click Next. If you selected Default, DART starts creating the bundle.
If you selected Custom, the wizard continues to the next step. Step 8 In the Log File Selection dialog box, select the log files and preference files to include in the bundle. You have an option to include the Network Access Manager, Telemetry, Posture, and Web Security logs. Click Restore Default if you want to revert to the default list of files typically collected by DART. Click Next. Step 9 In the Diagnostic Information Selection dialog box, select the diagnostic information to include in the bundle. Click Restore Default if you want to revert to the default list of files typically collected by DART. Click Next. Step 1.
In the Comments and Target Bundle Location dialog box, configure these fields: In the Comments area, enter any comments you would like included with the bundle. DART stores these comments in a comments. In the Target Bundle Location field, browse for a location in which to store the bundle. Click Next. Step 1. In the Summary dialog box, review your customizations and click Next to create the bundle or click Back to make customization changes. Step 1. 2 Click Finish after DART finishes creating the bundle. If DART seems to be taking a long time to gather the default list of files, click Cancel and then re- run the wizard choosing to create a Custom DART bundle and only select the files you need.
Running DART on Linux or Mac. To run the DART wizard and create a DART bundle for Linux or Mac, follow these steps: Step 1 For a Linux device, you will launch DART from - > Applications - > Internet- > Cisco DART or /opt/cisco/anyconnect/dart/dartui. For a Mac device, you will launch DART from - > Applications - > Cisco - > Cisco DART. Step 2 Click the Statistics tab and then click the Details button at the bottom of the dialog box. This opens the Statistics Details dialog box. Step 3 In the Bundle Creation Options area, select Default or Custom. The Default option includes the typical log files and diagnostic information, such as the Any.
Connect and Cisco Secure Desktop log files, general information about the computer, and a summary of what DART did and did not do. By selecting Default, and then clicking Next at the bottom of the dialog box, DART immediately begins creating the bundle. The default name for the bundle is DARTBundle. Note Default is the only option for MAC. You cannot customize which files to include in the bundle.